Terms of Service
Please read these Terms of Service before booking or using Mania Travels Thailand services.
Last updated: August 2026
1. Introduction
These Terms of Service ("Terms") govern your use of the private transfer, airport transfer, join tour, private tour, and attraction ticket services ("Services") provided by MANIA TRAVELS THAILAND CO.,LTD. ("Company", "we", "us"). By contacting us to book or by using our Services through any channel, you confirm that you have read and agree to these Terms in full.
2. Company Information
- Legal name: MANIA TRAVELS THAILAND CO.,LTD.
- Address: 178/194 Moo 10, Nong Prue, Bang Lamung, Chonburi 20150, Thailand
- Tourism Authority of Thailand (TAT) License No. 14/04654
- Member of the Association of Thai Travel Agents (ATTA)
- ISO 9001:2015 certified quality management system
3. Our Services
- Private transfer with driver, including airport transfers
- Join and private tours (Seat-in-Coach and Private Tour)
- Attraction tickets
This website is provided for informational purposes only and does not process bookings or payments online. All bookings and payments are handled directly with our team via LINE OA, Facebook Messenger, or WhatsApp.
4. Booking and Confirmation
You may book a Service by contacting our team via LINE OA (@maniatravel4), Facebook Messenger, or WhatsApp, providing your travel date and time, pick-up/drop-off points, number of passengers, and flight details (for airport transfers). A booking is confirmed once the Company has confirmed the price and details back to you and, where applicable, you have paid the deposit.
Driver and vehicle details are sent to you by 10:00 PM the day before travel. We assign vehicles on a day-by-day basis to ensure you receive the most suitable, ready vehicle.
5. Pricing and Payment
- Quoted prices are fixed. We do not negotiate or apply surge pricing, unless the route, duration, or agreed details are subsequently changed.
- Prices include fuel, tolls, and the driver.
- Payment can be made by bank transfer, PromptPay, cash, or credit card (a 5% credit card processing fee applies, handled via PayPal).
- Any remaining balance is paid on the day of travel, after the driver has safely dropped you off, via the Company's designated payment channels only.
- If a tax invoice is requested, 7% VAT will be added to the price.
6. Cancellation and Refunds
Deposits are non-refundable in cash once paid, but may be credited toward a future booking. To cancel or change a booking, please notify our team as early as possible through the channel used to book, so we can reassign the vehicle and driver in time.
If the Company cancels a Service due to force majeure beyond its control, the Company will refund the deposit in full or offer a new travel date.
7. Passenger Responsibilities
- Provide accurate travel details (pick-up/drop-off points, time, number of passengers, luggage weight).
- Arrive at the meeting point on time. Delays on your part may affect the schedule of other vehicles.
- Follow safety rules, including wearing seatbelts, and the driver's instructions throughout the trip.
- Be responsible for any damage you cause to the vehicle or the Company's property.
8. Force Majeure and Delays
For airport transfers, we automatically track your flight status and adjust the pick-up time for flight delays at no additional cost. However, the Company is not liable for delays or damage caused by events beyond its control, such as traffic conditions, natural disasters, road closures, or other force majeure events.
9. Insurance and Liability
Every vehicle we operate carries insurance as required by Thai law to protect passenger safety throughout the journey. The Company's liability for any damage arising from the Services is limited to the extent permitted under Thai law. The Company is not liable for indirect damages, loss of opportunity, or damage caused by the acts of third parties.
10. Website Use and Intellectual Property
All content, images, logos, and trademarks on this website are the property of the Company. You may not copy, reproduce, or use them for commercial purposes without our prior written permission. You agree not to use this website unlawfully or in a way that infringes the rights of others.
11. Governing Law
These Terms are governed by the laws of Thailand. Any dispute arising out of or related to the use of our Services shall fall under the jurisdiction of the Thai courts.
12. Changes to These Terms
The Company may revise these Terms of Service at any time. The latest version will be posted on this page with an updated date. Continued use of our Services after any revision constitutes acceptance of the updated Terms.
13. Contact Us
If you have questions about these Terms of Service, contact us via LINE OA: @maniatravel4, email contact@maniatravelsthailand.com, or call +66 92 268 5559.