Privacy Policy

MANIA TRAVELS THAILAND CO.,LTD. ("Company", "we", "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA).

• Contact information: name, phone number, email, and the LINE/Messenger/WhatsApp ID you use to reach us.
• Travel information: travel date and time, pick-up/drop-off points, number of passengers, flight details, and special requests such as a child seat.
• Payment information: proof of bank transfer, or information required for credit card payment, which is processed directly by PayPal. The Company does not store your credit card number.
• Website usage data, such as pages visited, via cookies or analytics tools (if enabled).

• To process bookings and provide the transfer or tour services you request.
• To communicate with you, confirm bookings, share driver and vehicle details, and notify you of trip-related changes.
• To issue receipts or tax invoices upon request.
• To improve our service quality and respond to customer inquiries.
• To comply with applicable legal obligations.

We process your personal data based on your consent, given when you contact us to book a Service, and/or as necessary to perform the service contract between you and the Company.

We do not sell or rent your personal data to third parties for marketing purposes. We may disclose limited data to third parties where necessary, including:

• Communication platform providers, such as LINE, Meta (Facebook Messenger), and WhatsApp, when you contact us through those channels.
• Our payment processor (PayPal), for credit card payments.
• Government authorities, when required by law.

Our website uses two types of cookies:

• Essential cookies: remember your consent choice and keep the website working correctly.
• Analytics and marketing cookies: such as Google Analytics, Google Ads, and the Meta (Facebook) Pixel, used to analyze site usage and show ads relevant to your interests. These only run after you click "Accept".

You can change your choice at any time via the "Cookie settings" link in the website footer, or disable cookies through your browser settings.

We retain your personal data only as long as necessary for the purposes it was collected, or as required by law — for example, tax-invoice-related data is retained for the period required under Thai tax law.

The Company maintains appropriate technical and administrative security measures to prevent unauthorized access, use, alteration, or disclosure of personal data.

Under the PDPA, you have the following rights regarding your personal data:

• The right to access and request a copy of your personal data.
• The right to request correction of inaccurate data.
• The right to request deletion or destruction of your data.
• The right to withdraw consent at any time.
• The right to object to processing in certain circumstances.
• The right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) if you believe the Company has not complied with the law.

You can exercise these rights by contacting us using the details below.

Our Services are not directed at collecting data directly from minors. Where a booking is made for a minor, the information is provided only by a parent or guardian.

The Company may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.

If you have questions about this Privacy Policy, or wish to exercise your rights regarding your personal data, contact us via LINE OA: @maniatravel4, email contact@maniatravelsthailand.com, or call +66 92 268 5559.